Membership terms and conditions

1. General Eligibility

1. These Terms and Conditions apply to all purchases, offers, and membership benefits under COMFY’s Lifetime Membership Program.

2. Membership and promotional offers are available to customers who complete qualifying purchases during eligible sale periods.

3. All benefits are applicable to one (1) registered delivery address only.

4. The registered member’s full name must match the property deed for verification purposes when requesting changes to the registered address.

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2. Membership Conditions

1. Membership is non-transferable and intended for individual use only.

2. Membership discounts, free gifts, and cash-off promotions cannot be combined with any other ongoing promotions unless explicitly stated.

3. The only exception is the Referral Program, which is governed by Section 4 below.

4. COMFY reserves the right to suspend or terminate a membership and request proof of eligibility if misuse, fraud, or unauthorized sharing is suspected.

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3. Membership Benefits & Tiers

COMFY’s Lifetime Membership Club includes four (4) exclusive tiers:

Additional Notes

1. Discounts are valid on future purchases under the same member name and registered address.

2. Membership tier qualification is based on cumulative eligible spending during designated promotional events.

3. Service fees (e.g., delivery, re-delivery, disposal, relocation) do not count toward tier qualification totals.

4. Membership discounts are valid for lifetime but may be revoked if account misuse or fraudulent activity is detected.

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4. Referral Program

To reward loyalty, COMFY offers referral benefits as follows:

4.1 For You (The Referrer)

1. For each referred customer who spends more than $2,500, the referring member receives +2 percentage points added permanently to their existing membership discount.

   • Example: Bronze 10% → 12% forever.

2. Referral bonuses are cumulative, up to a maximum 30% discount cap.

4.2 For Them (The Referred Customer)

1. The referred customer receives a Referral Discount ON TOP of the initial promotion tier cash-off, based on their purchase amount:

2. Referral bonuses cannot be exchanged for cash or transferred to another member.

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5. Cancellations and Changes

1. Any order cancellation or modification automatically voids or adjusts the associated cash-off amount, free gift eligibility, and membership qualification.

2. COMFY reserves the right to amend benefits, substitute free gifts, or adjust promotional mechanics without prior notice.

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6. Limitations and Rights

1. All offers, discounts, and gifts are subject to availability while stocks last, including the limited pool of FREE gifts mentioned in promotion materials.

2. In the event of a dispute, COMFY’s decision shall be final and binding.

3. These Terms and Conditions shall be governed by and construed in accordance with the applicable laws of the local jurisdiction in which COMFY operates.